Best Buy Apps


Android and APIs

Posted by Cam Gross

Best Buy Android App Splash Screen

Best Buy Android App Splash Screen

This week, our team published Best Buy’s first application for the Android platform. It is a beginning. We look at it as a work in progress. Can we call it “beta?”

Scan this with your Android phone to download app.

We have a lengthy list of features and user stories we are working to implement. For now, our first release includes: search, browse, add to cart, complete purchase (through Best Buy’s Mobile website), and the beginnings of some offer delivery on the home screen. Our process is one that encourages the release of a “work-in-progress” for users to try and provide feedback. It is this feedback that will guide the priorities in future releases.

Features at the top of our list include:

* MORE OFFERS!
* Store locator
* Improve search
* Add Reward Zone features
* More offers

After that, the pile of ideas we are working to develop is tall. They are just ideas. Ultimately, we are hoping to get guidance from users and their preferences to determine the features we should add next. If you have ideas, please feel free to email us (bbyandroid@gmail.com), comment here, or post your suggestions on IdeaX.

From a technical perspective, this application is a public display of Best Buy’s ongoing effort to embrace an API (Application Program Interface) data strategy. Projects like Remix, Giftag, Idea Giftr, and our mobile applications on iPhone and Android take advantage of APIs. It is an approach that makes various kinds of information portable and reusable in the interest of enhancing customer experience- without violating any privacy agreements. Using APIs accelerates our ability to produce useful applications that have consistent information.

Our pursuit of developing APIs for “everything” gives us the ability to bring the Best Buy shopping experience and consumer electronics expertise to any place the customer desires from mobile devices to social networks to connected (IP) televisions and game consoles.

Special thanks and congratulations for their exceptional work go to @mthollymayor, @justingrammens of @recursiveawesum, and @gumptionthomas.

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15 Comments

Brian

Posted

I scanned the QR code, and Android Market can’t find it. Hopefully that merely means you’ve taken it down for retooling.

Danny

Posted

What about Windows Mobile?

Kevin

Posted

App not found by hero. Several comments on FB announcement so I’m not the only one.
Does it support android ver 1.5? If not get that announcement updated before you more people PO’d.

Jeffrey Brooks

Posted

I tried to scan the barcode and I got a message saying there were no matches in the android market?

Julie

Posted

Mine wouldn’t find it in the market – I have an Eris. Don’t know what version I’m running?

Rich

Posted

Doesn’t link to anything on the Android Market, comes up with no matches for pname:com.bestbuy.android

Check it out, I really want to get this app. I don’t like the one that’s on the Market now, not made by BB.

Cam Gross

Posted

Our apologies to Eris and Hero owners. We decided to build this application for Android v1.6 and higher. Indicators have suggested for some time that the last models still running v1.5 were due for an update. (http://www.androidcentral.com/verizon-droid-eris-will-receive-android-20-2010) We hope you’ll try out our app when the updates come through.

Natalie

Posted

I love Best Buy and was really looking forward to this app – but like the other Sprint Hero owners…no such luck. Thanks for the post. Perhaps you might consider updating your announcement so that you don’ t continue to disappoint v1.5 users.

Brian

Posted

Why does it require 1.6?

howard

Posted

Same issue for my Samsung Moment (latest available is android v1.5), purchased at Best Buy nonetheless. Get with it guys!

ScottE

Posted

QR code does not work. a real shame. i have had a BBy app for months and months There is only one in the Android market.. don’t recall any updates for it though…

l1qu1d

Posted

I have to say, as a best buy employee this is pretty embarrassing that it doesn’t support 1.5

Cam Gross

Posted

I can appreciate what you’re saying. All indicators have suggested that all Android phone models were scheduled for an update to 1.6 or greater by early this year. In making choices about how to build with limited resources, it made sense at the time to spend those resources on OS versions with similar capabilities and a longer life expectancy.

I’ll admit, it would be great to support all versions. It just wasn’t practical with the idea that 1.5 would be obsolete within a month or two of our application going live.

Jordan

Posted

Please make the local store web page available as well from the store locator screen. Many stores throughout the company are adding lots of great information about their stores that will help customers. If you add the ability to connect to the local store web pages it can help customers.

steven george

Posted

Please make the local store web page available as well from the store locator screen.

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